Paypal Siding With Seller

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Paypal siding with seller.

We know selling online securely is a challenge for merchants. Paypal can t prosecute for counterfeit items. But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company. Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.

Seller protection doesn t cover buyer claims for items received that are significantly not as described snad. So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies. Go ahead set up shop. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.

Paypal chargebacks can cost ecommerce sellers time and money. The buyer claimed that the item was damaged and materially different from what was pictured. The process can also tie up funds and impact cash flow. Shopping online shouldn t cost you peace of mind.

If the seller clearly is not in the wrong yes pp will side with the seller. Paypal is just a payment processor pass through. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. When it comes to transaction disputes paypal is known for siding with the customer.

In other words what the buyer received doesn t match what they ordered. What paypal seller protection doesn t cover. Siding w seller when the tracking number provided shows delivery two days before i placed my ord jbmac seller gives fake info and paypal dispute algorithms s initial decision made without deep investigation so a human has to review it. I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.

We ve got your back set up paypal merchant account. It seems to be rare these days but it does happen. I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item. Seller protection for merchants.